Support costs increase on older systems

Your PBX system has served its purpose. It was appropriate for its time, but now, the cost of supporting the technology is surpassing the cost of replacement. Just like a motor car, at some point, it is no longer cost-effective to "keep it on the road"; the cost of the status quo has become greater than the cost of replacement.

Let's say the cost of maintaining an aging PBX system to support 100 end points increases but 15% per year - a typical figure for such a system. A few years ago, it was a manageable number, but now, the spiraling yearly cost eventually surpasses the one-off cost of replacing the entire system with a SCS (Small Communication Server) solution from Innovational IP Solutions.

Retrofitting a PBX gets harder every year

The costs of supporting a PBX system increases far ahead of inflation because of the limited bandwidth and complexity that such a system was originally designed for. Supporting such systems is an exercise is retrofitting modern technology to match a dated architecture. In addition, every successive year's support investment has an ever shortening amortization period. Eventually, the dated system can no longer be maintained with new replacement parts. Once this happens, owners of PBX systems must procure parts from the salvage market through, for example, eBay.

Nortel's/Innovational SCS solution is designed to support the bandwidth and complexity issues unheard of ten years ago, but which are commonplace today. Installing our new system to replace your PBX system "resets the clock", allowing you to gain usage from your investment far into the future.

Even from a pure accounting perspective, the cost reduction can be felt within the very first year of production.

Tags: PBX, PoE (Power over Internet), SIP, VoIP